To request a refund, email admin@tradeskillmaster.com with the email address on your TSM account and proof of payment: your Stripe invoice or receipt number for current subscriptions, or your PayPal transaction ID if yours is an older PayPal subscription. Both are in the confirmation email you received when you were charged, and Stripe receipts are also listed on the subscription page linked from Account > Billing.

If you only want to stop future payments rather than get money back, you do not need to email us: see How do I cancel my TSM Premium Subscription?. Your Premium access stays active until the end of the period you have already paid for.